About Us

Q&A

1.Are you factory direct?

Yes, we are factory, all of our products are with competitive factory price.

Our add is in:No.18,Meiwang Road,Ninghai Industrial Zone, Ningbo,China 315600,it is about 90 Minutes to Ningbo Airport.

Welcome to take a visit and we can pick you up in Ningbo Airport.

 

2.What is the order process?

Send Inquiry of your demanded products with the specs to Geolide→Receive our Quotation and confirm→Sample Order Confirm→Proforma Invoice signing back→Payment Bank receipt confirm(T/T bank transfer, L/C at sight)→Sample Deliver→Sample confirmed →Bulk Order→Proforma Invoice signing back→30% Deposit Payment in Advance→Production Ready→70% Balance bank receipt confirm before the delivery→Delivery of shipment→After Sale of Servic

 

3. What payment methods can I use? And how secure is my payment?

Currently, you can pay by T/T or L/C at sight.

 

4.How do you ensure the quality ?

We are strictly focus on quality control. All goods are 100% inspected and made aging time at 72 hours before shipping.

 

5.How much will the shipping cost?

We are committed to keeping shipping costs as low as possible. The shipping charges are calculated based on the ordered products and order quantity.

 

6.How long does it take for my order to be shipped? And how long can I receive it.

Generally, your order will be shipped within 25-30 working days after your advance payment . But in case of any hot products without raw material, it will need 30-35 days.

 

7. How about the warranty?

We offer 3 years warranty. All products are gone through strict test by our experienced QC before shipment. But there may be some unpredictable problems. We’ll repair the products for free cost of labor within the warranty period. Man-made fault and damage do not in our warranty.

 

8.What is your minimum quantity for solar street light price, can you send me sample?

Our minimum ordered quantity is 100pcs.We are honored to offer you samples.We encourage you to order samples before placing large orders to ensure the products meet your requirements.

 

9.How about the after sale service?

Customers satisfaction is always our No. 1 priority. If you have any problem or doubt about our product or policy, welcome to contact us by email or phone. We’ll respond you within 24 working hours.

If you want to know more products details, please feel free to contact us at any time!